Viva Payment Services Single Member S.A. uses on the website www.viva.com cookies of various categories, mandatory and optional, enabling, inter alia, technical communication, improving the functionality of the website, storing visitors' preferences, as well as ensuring the optimal and safer use of the website and the services provided through it. Some cookies are your personal data and identify you while others do not, as specifically mentioned below.
What are cookies?
Cookies are small text files that a website such as ours stores on your computer or mobile device, when you visit it, through your web browser, in order to facilitate communication and remember your preferences for a certain period of time.
By default, the default selection of optional cookies is disabled by us. It is activated only upon your acceptance as a visitor/user. Each time you visit VIVA's website, you will be asked to accept or reject optional cookies, except for the functional ones that are technically strictly necessary for our communication.
Duration: Temporary and persistent cookies
Some trackers for accessing and navigating the website are temporary session cookies, and are deleted from your device as soon as the browser is closed. They do not process your personal data since they do not identify you except temporarily.
Some trackers are permanent and remain stored even after the completion of the navigation so that we can recognize you on your next visit to our website. They process your personal data since they identify you, in combination with other information (device identifiers, web address, etc.).
Purpose: Necessary and optional cookies
Necessary/functional cookies, which are necessary for your connection and the proper and effective operation of our website. They store technical information and cannot be disabled in our systems. They are usually set only in response to actions taken by you, such as requesting our or third party services, setting your privacy preferences, logging in or filling out forms. You can set your browser to block these cookies or notify you about these cookies, but some parts of the website may not work in this case. The use of mandatory cookies does not require the consent of the visitor/user.
Optional cookies consist of analysis cookies and targeting cookies
Analytics cookies are used to obtain statistics about the traffic of our website (frequency, keywords, type of program, etc.) for the sole purpose of improving its performance and content, provided that the visitor/user has already consented. These statistics do not identify you, they are not used for any other purpose and they are not shared with third parties.
Targeting cookies share the content of our pages on third-party websites, which install their own cookies on your device (third-party cookies), which we do not control, provided that the visitor/user has already consented.
This Policy will be revised according to legislative updates on personal data at national (Law 4624/2019, Law 3471/2006 which transposed Directive EC 2002/58) and European level (adoption of the ePrivacy Regulation) and the instructions of the Hellenic Personal Data Protection Authority.
For any additional information or clarifications regarding this Policy, you may contact us by email at dpo@viva.com.