15 February 2024
Accepting payments from American Express is a must for any business in the Netherlands
Today, consumer expectations regarding payment methods have reached an all-time high. As viva.com customer, you have the opportunity to meet these expectations by providing a wide range of payment options that not only ensure customer satisfaction but also enhance your conversion rate.
American Express is one of the most well-known international payment schemes that has a strong presence in the Netherlands, with a large base of loyal Cardmembers. Amex Cardmembers spend on average 3.8 x more annually compared to the average Netherlands credit and charge card with a 2.0 x more per transaction.*
Accepting American Express payments is a straightforward choice for any merchant and can bring significant advantages to your business.
Last year, billions of euros were spent at merchants in Netherlands through American Express** and the average transaction value for Amex Cardmembers was €176.**
By accepting payments with Amex Cards, you enhance the overall customer experience for your online and physical stores while you ensure remarkable protection against potential fraud. American Express offers SAFEKEY® Fraud protection, an additional layer of Card authentication. By implementing this feature, you provide your customers with a secure and trustworthy payment experience. This, in turn, leads to reduced cart abandonment rates and ultimately minimizes the risk of fraudulent transactions, safeguarding your business and ensuring customer confidence.
Whether you run an online or physical store or accept payments on the go, we present you with cutting-edge payment solutions that can significantly contribute to the growth of your business.
With our innovative Tap On Any Device technology, the process of accepting payments in physical stores or on the go, becomes seamlessly versatile and highly efficient. Whether you're using an iPhone, an Android device or one of the 985+ supported device types, you can download the Viva.com | Terminal app and accept payments directly, ensuring maximum flexibility.
For your online store, the viva.com | Smart Checkout offers more than 38 different payment options and can help you increase your conversion rate up to 21% by identifying the consumers preferences and locations and showing them the payment methods likely to convert.
As a viva.com merchant you can enjoy a plethora of benefits.
The real-time settlement service takes convenience a step further, providing instant access to your earnings after each transaction. Say goodbye to the waiting game; with Viva.com, there's no need to wait for days or weeks to receive your hard-earned money. Even in scenarios where Wi-Fi or mobile signal is lost, the offline payment feature ensures that you stay connected to your payments.
As a Viva.com | Account owner, you can take advantage of the 0% acceptance fees initiative which allows you to use our business debit card for expenses, earning cashback on transaction fees. As you make more frequent use of the card more frequently, witness a potential reduction in acceptance fees to 0%, ultimately maximizing your profits.
Are you ready to accept American Express Payments with viva.com? Get started here.
*Source: American Express internal data for Netherlands cardmembers spending across Europe compared to GlobalData Payment Card Analytics
** All data internal American Express data for FY 2022. Data based on total American Express proprietary merchants with legal entities based in Netherlands.
*** Source: American Express® commissioned internet panel survey conducted in February 2022 – March 2022 based on purchases made in the 6 months prior to the survey.